Assistant Operation Manager
Minimum 5 years in tourism industry … 1-2 years of experience in a managerial roleJob Description:
- Attending day-to-day activities with high professional and sufficient way.
- Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.
- Receive the confirmed bookings with all required information from the agents and open files on R internal system.
- Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
- Arranging for meet& assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
- Facilitating for smooth and easy execution of services from arrival till departure.
- Send confirmation of the services to the agents on time with full information, presentable and professional way.
- Re-negotiate with all suppliers to reduce the rates and achieve maximum benefits for the file.
- Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.
- Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
- Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
- Monitoring operation team daily activities with agents for assuring of fast, professional and efficiency.
- Monitoring operation team daily correspondence with suppliers and solve all issues.
- Monitoring all confirmed files on Internal system and fiscally check all files before arrival for complete correspondence and confirmation.
- Checking all files after departure for feedback to ensure all services provided in high standard.
- Handle unforeseen problems, complaints and determine eligibility for money returns.
DenpasarRp. 4.000.000 - Rp. 8.000.000 per bulanThis November we have a new inquiry for positions of Assistant Product Planning Manager / Assistant PPIC Managerfor a PMA Lihat Selengkapnya
Latar Belakang Yayasan Bulir Padi adalah sebuah organisasi nonprofit yang berdiri semenjak tahun 2002 dan fokus untuk membantu anak-anak di kalangan marjinal daerah Lihat Selengkapnya
DIBUTUHKAN SEGERA SPIEGEL BISTRO adalah perusahaan dibidang kuliner masakan Indonesia yang berpusat di Semarang, membuka kesempatan bergabung dan berkarir untuk Lihat Selengkapnya