Operation Manager

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JakartaExperience:

Minimum 7 years in tourism industry … 3-4 years of experience in a managerial role

Job Description:
  • Coordinate of all operations.
  • Follow up new Business opportunities & setting up meetings.
  • Planning and preparing presentations, communicating new product, developments to prospective client, overseeing the development of Marketing Literature.
  • Managing & Retaining relationships with existing clients.
  • Facilitating for smooth and easy execution of services from arrival till departure.
  • Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to company brand.
  • Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
  • Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
  • Follow up the confirmed business with all agents & coordinate with company operation team in each office.
  • Handle unforeseen problems and complaints and determine eligibility for money returns.
  • Get agents feedback about provided services to their clients, positive and negative points to improve our services.
Sejak 29 Oktober 2019
Berakhir 28 November 2019
LAMAR via id.karier.co

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